Tuesday, September 25, 2007

ICICIDirect.com is crap..

Well, this post is for someone who is interested in trading in NSE or/and BSE (for all those who don't know, NSE stands for National Stock Exchange and Bombay Stock Exchange and they are major stock exhnages for India).
Well, I have been using services from ICICIDirect.com which has totally detoriated since its inception. Now, their servers are so overloaded(well, this shows their success story but failure story is going to be seen soon as they can't evolve themselves with the time)
So market opens at 9:55 AM and this is the time web servers stop responding to customers. This happens for next 1/2 to 1 hour depending on market. If market rising/crashing a little more than expected then better leave trying trading that day. Your customer friendly icicidirect won't let you do it.

May be it's seems good avoiding purchase of new servers or upgrading to high end infrastructure as it will be saving lot of money to ICICI guys but they shouldn't forget that this is happening at the expense of their valued customers confidence in them and once they start leaving apart then gosh, they won't require the existing servers as well.

It's just ICICI brand name for which people are approaching them and if they can't mantain that brand value then it's crap and yes they have been coz the performance issue is happening for past many months and the techies at ICICI can't seems good enough to handle it.

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